Microsoft 365 Email for Business

Yes. Microsoft 365 through us is a resold service. We create and configure the tenant, provision and licence the mailboxes, support the setup afterwards, and bill you for it alongside your other services.

No. Your agreement and your invoice are with TK WebHosts Ltd. There is no separate account to manage elsewhere and no portal to argue with when something needs fixing.

Yes. We supply Microsoft 365 to businesses in the UK of any size, from a single mailbox to a whole team, and invoice it in GBP from TK WebHosts Ltd, with no VAT added. Each organisation gets its own Microsoft 365 tenant, which we create, connect to your domain and configure, including the DNS records that help your email reach inboxes rather than spam folders. We then provision the mailboxes, move your existing email across and stay on as your support contact, so you message one team instead of joining a Microsoft support queue. You can mix plans within one organisation, for example Standard Desktop for staff who work in Word and Excel all day and Outlook Only for people who mainly need email. Licences are added as you hire and removed when someone leaves. Tell us your headcount and what you use today, and we will recommend a plan mix in writing within 24 hours.

Through us, Microsoft 365 for business costs from £10 per user per month for an Outlook Only mailbox up to £35 for Managed Professional, in GBP with no VAT added. The managed plans are Online at £18, Standard Desktop at £25 and Professional at £35; the email-only plans are Outlook Only at £10 and Outlook Plus at £14. Every plan can also be paid yearly at 11 times the monthly price, so a year of Standard Desktop is £275 per user rather than twelve monthly payments. Annual plans can be cancelled for a refund within 3 days of purchase. The price covers the licence, the tenant and domain setup, and ongoing support from us, and there is no separate Microsoft bill. Migration from an existing email system is scoped separately and quoted in writing before work starts, because the effort depends on how many mailboxes you have and where they live today.

Business Standard is the Microsoft licence behind our Managed Microsoft 365 Standard Desktop plan, which costs £25 per user per month or £275 per user per year, with no VAT added. It includes the installed desktop versions of Outlook, Word, Excel, PowerPoint and OneNote, Access on Windows PCs, Teams for meetings and webinars, and 1 TB of OneDrive storage per user. Buying the licence on its own from Microsoft costs less, but that price covers the licence only: you would create the tenant, verify the domain, set up DNS and email authentication, and move your mail yourself. Our price includes that setup and a team to message afterwards. If only some of your staff need the installed apps, you can put the rest on Online at £18 or Outlook Only at £10 to keep the total down.

No. There is no free Microsoft 365 business plan with email on your own domain. Microsoft offers free web versions of Word, Excel and PowerPoint for personal Microsoft accounts, but those do not include a business mailbox, admin controls or company-owned accounts that stay with the business when someone leaves. Microsoft sometimes runs a one-month trial on its own website, which then turns into a paid subscription. Registered charities and nonprofits may qualify for Microsoft's nonprofit pricing; tell us your status and we will check it for you. Through us, the lowest-cost route is Outlook Only at £10 per user per month, which gives each person a 50 GB Exchange mailbox at your domain. If some addresses are only role inboxes such as info@ or accounts@, shared mailboxes need no licence of their own, which can lower the cost further.

Once your account is set up, each person signs in at microsoft365.com with their work email address and chooses Install apps to download the desktop versions of Outlook, Word, Excel, PowerPoint and OneNote for Windows or Mac. Each licensed user can install them on up to five PCs or Macs, five tablets and five phones. The installed desktop apps come with Standard Desktop and Professional. Online works in the browser and in the mobile apps, and Outlook Only and Outlook Plus use Outlook on the web and the Outlook mobile app. On phones and tablets, the apps come from the App Store or Google Play and sign in with the same work address. If your team has not installed them before, we can walk each person through it or set the apps up on new devices during onboarding, so nobody is left with a copy asking to be activated.

Go to microsoft365.com and sign in with your work email address, such as you@yourcompany.co.uk, and the password we gave you during setup. The first time you sign in, Microsoft asks you to choose a new password and add a second sign-in step, usually the Microsoft Authenticator app on your phone, which protects the account if a password ever leaks. Email is also available at outlook.office.com, and the installed Outlook app signs in with the same details. Administrators manage users and licences at admin.microsoft.com. If someone is locked out or forgets their password, message us and we will reset it for you. Only sign in on genuine Microsoft addresses ending in microsoft.com, microsoft365.com, office.com or microsoftonline.com, and never through a link in an unexpected email.

Business Professional is not one of Microsoft's own plan names. Microsoft sells three business suites, Business Basic, Business Standard and Business Premium, plus Apps for business without email. Some resellers use the name Business Professional for a plan equivalent to Business Standard, with the installed desktop apps. Our Managed Microsoft 365 Professional plan is different: it is built on Business Premium, which adds advanced identity and access controls, stronger protection against phishing and malware, device management and protection for sensitive information on top of everything in Business Standard. It costs £35 per user per month or £385 per user per year. If what you need is the desktop apps without the extra security tools, Standard Desktop at £25 is the closer match. Tell us how your team works and we will confirm which fits before you order.

The five plans differ on whether you get a mailbox only, a larger mailbox with archiving, the Office apps in the browser, the apps installed on the desktop, or the desktop apps with added security and device controls. Tell us how the team actually works and we will match one to it and explain the choice in writing.

That depends on the plan. Managed Microsoft 365 Online gives you the browser versions. Standard Desktop and Professional include Word, Excel, PowerPoint and Outlook installed on the device. We ask how your team works before recommending one.

Yes. Mail, folders, contacts and calendars move across from your current provider, we verify what arrived, and the switchover is timed with you rather than sprung on the team on a Monday morning.

Yes, and it is a common setup: licensed accounts for the people who live in email, and lighter mailboxes or forwarders for role addresses such as info@ and accounts@. Mixing types on one domain means the mail routing and DNS have to be planned deliberately, which is exactly the part we handle.

Yes. Every domain we set up gets SPF, DKIM and DMARC configured. No one can honestly guarantee where a message lands, but correct authentication is where deliverability starts — and it is our speciality.

Yes. Licences are added as you hire and removed when someone leaves. Tell us and we make the change, including preserving a departing person's mailbox and files where you need them kept.

A new tenant on a domain we already manage is usually usable the same day. Migrations are scheduled with you and most complete within a few days once the DNS changes have propagated.

The domain and the addresses are yours. Moving to another mail platform is a migration rather than a rebuild, and we document what we changed so any provider can pick it up from our notes.